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At ZWEAR.PK customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are happy to assist you with returns or exchanges under the following conditions: Eligibility for Return/Exchange Items can be returned or exchanged within 7 days of delivery. Product must be unused, unwashed, unaltered, and in original condition with tags attached. Sale, discounted, or clearance items are not eligible for return — exchange only (if size is available).
Return Process Contact us on [WhatsApp / Email] within 7 days of receiving your order. Share your order number and reason for return/exchange. Our team will guide you through the process and arrange pickup or ask you to send the item back to our address. Refund Options Cash refunds are not offered, except in case of a damaged or wrong item sent by us.
Exchange Policy Exchange is subject to availability of the requested size/design. If the requested size/design is unavailable, store credit will be issued. Damaged or Wrong Item If you receive a damaged, defective, or wrong product, please contact us within 48 hours with unboxing pictures or a short video. We will replace the item at no extra cost.
Shipping Costs Return shipping cost is paid by the customer. If we sent a wrong or damaged item, return shipping is covered by us. Contact Us 📩 Email: zwearofficialpk@gmail.com 📞 WhatsApp: 0318-8296788 📍 Return Address: 29/ 30 D Maden pura narawala road near HBL Bank Faisalabad
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
We manufacture all our kids’ and adults’ knitted & woven products in-house at our own production facility located in Faisalabad, Pakistan. With our dedicated manufacturing unit and in-house machinery, we control every step of the process — from fabric selection to stitching — ensuring consistent quality, comfort, and craftsmanship in every piece.
How much does shipping cost?
no charge for shipping its totally free for our coustmer Shipping is provided at no cost to our customers, ensuring a seamless experience.